REFUND AND RETURNS POLICY

Thank you for choosing Avenne Clothing Co LLC! We hope you enjoy your shopping experience. If you are not satisfied with your purchase, we offer the following refund and return policy:

1. Return Period
You can apply for a return and refund within 15 days of receiving the item. Orders submitted after this period will not be eligible for a refund.

2. Return Conditions
Items must be returned unused and in their original packaging. Please ensure the item is not damaged, soiled, or has an odor.

Please keep your purchase receipt or invoice for smooth return processing.

3. Return Process
Contact Customer Service: Please contact our customer service team by email or phone, providing us with the order information you wish to return and requesting return authorization.

Email: steven@avenneclothingstore.com
Phone: 725-550-7978
Obtain Return Authorization: We will provide you with further return instructions and a return address.

Packaging and Return: Return the item along with all original packaging and labels. Please ensure you use a trackable mailing method so we can confirm the return upon receipt.

4. Refund Processing
Once we receive the returned item and verify its condition, we will process the refund.

The refund will be returned to the payment method you used to make the purchase. Processing time is typically 5-10 business days.

5. Shipping Costs
For returns due to customer reasons, the customer is responsible for the shipping costs. If the return is due to a product defect or incorrect item sent, we will cover the relevant shipping costs.

6. Exceptions
The following items are not eligible for a refund:
Clothing showing signs of wear
Clothing past the return deadline

7. Contact Us
If you have any questions about our refund and return policy, or need further assistance, please feel free to contact us:

Email: steven@avenneclothingstore.com
Phone: 725-550-7978
Thank you for supporting Avenne Clothing Co LLC. We look forward to providing you with a satisfying shopping experience!